Your controls

Bspin Casino Responsible Gambling Tools

Only adults aged 18+ may play, and every Bspin Casino account carries deposit limits, session time reminders, cooling-off periods, self-exclusion and reality checks.

Set a limit

Bspin Casino N.V. holds licence OGL/2010/9816/437 issued by the Gaming Control Board Curaçao, audited independently by Gaming Laboratories International and iTech Labs.

At a glance

Bspin Casino Responsible Gambling Essentials

Clear boundaries have shaped how Bspin Casino runs its accounts from the start.

Minimum age18+

Regulator and licenseGaming Control Board Curaçao, OGL/2010/9816/437

National registerBetStop

National Gambling Helpline1800 858 858

Questions by email[email protected]

Steady controls

Choose the Limits That Fit Your Week

Every account holder worries that setting a limit is awkward; it takes a few taps and stays private.

Cap your deposits now

Capping what you put in keeps a session inside the amount you planned, so switch it on before your first deposit rather than after a heavier evening.

Session time reminders

A gentle nudge appears once your chosen session length runs out, useful when you tend to keep going past the point you intended.

Stepping back for now

A cooling-off period parks your account for a while you choose, handy when you want a break without shutting everything down for good.

Closed, not just paused

Self-exclusion closes your access entirely for a stretch you pick, the right move when you want the door firmly shut rather than ajar.

A clear view mid-session

Reality checks interrupt play at intervals to show what you have spent and how long you have been there, worth switching on for any longer session.

Setting it up

From Open Screen to Fixed Limit in Minutes

By the end you will have a deposit, loss or session limit showing in your own profile.

Where do the controls live?

Open the profile menu from your account area and look for the responsible gaming section, where every control sits together.

Pick your guard

Pick whether you want to cap deposits, losses or playing time, since each one guards a different part of your evening.

Which period suits you?

Fill in the amount or the minutes and choose whether it applies to a day, a week or a month, checking the period before you save.

After you save

Save the change, then reopen the page to confirm the figure appears exactly as you set it.

Playing because you feel you have to

Catching these signs early keeps play as entertainment, with a cost you chose in advance. Setting a limit, or pressing pause, is the first step and the simplest one you can take today.

Notice any of these in your own week?

You play past the time you planned
Chasing a loss with a bigger deposit
Hiding your play from people close to you
Borrowing money to keep going
Thinking about the game during work or sleep
Spending less on things you used to enjoy
Feeling flat until you are playing again

Under-Age, Off-Limits: What Relatives Can Do

Read this before a young person uses your device, or if a relative's play worries you.

Age check and document reviewChoose to check age at sign-up rather than later. Access stays for players of 18 and over only, and photo ID, proof of address and a card image are reviewed before the first withdrawal, within a verification window of 16 hours.

Software in place, not after a surpriseInstall blocking software on the shared laptop or phone so gambling sites simply do not load. Set it with the young person in the room, so the rule feels like a household decision rather than a secret.

Call the helpline togetherSit down and talk about money and time without blame, then ring the National Gambling Helpline on 1800 858 858, which takes calls at any hour. Its advisers counsel relatives too, free of charge.

Decide how long you want to be away

Read this if you are unsure whether a week is enough or you need longer.

A few days offA cooling-off period shuts your account for a settled stretch of hours or days, and play stays off until it ends. Ask live chat to start one and the pause takes hold straight away.

Close the door for a whileSelf-exclusion closes access for a long period inside your account and stays in place until the term runs out. Our support team can open one for you and it cannot be lifted early.

Put your name on BetStopBetStop is the Australian Government register run by ACMA, starting at three months and reaching lifetime. Apply online in about five minutes and registered people cannot bet, open accounts or receive marketing. betstop.gov.au

Reaching out

Talk to a free counsellor today

Keeping the door open to help sits with the same calm we bring to your limits.

National Gambling Helpline

A free line answers every day around the clock with confidential chat, email counselling, self-help tools and a directory of local services, for players and relatives alike. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run across the country for people who gamble and for the families beside them, with others who understand the pull of it. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt is available on weekday business hours, helping you sort payment pressure calmly and without charge. ndh.org.au

Limit answers

Answers that keep you in control

Bspin Casino keeps every answer short, so nothing stands between you and the help you want.

Can I change a deposit limit after I have set one?+

Yes. Open the same responsible gambling section of your account and choose a new amount for the same period. Bspin Casino shows the change straight away in that section, so you always see the figure currently in force.

Can I end a self-exclusion before the period I picked runs out?+

No. A self-exclusion runs for the whole period you chose, and the account stays shut until it ends. That is the point of it: the decision you made today holds even when tomorrow feels different.

How do I set limits from my phone?+

Sign in on your mobile browser and open the same account section you use on a desktop. The controls sit in the same place and accept the same amounts, so a phone is enough for every deposit limit and reality check.

What do I write to close my account permanently?+

Email [email protected] from your registered address and ask for permanent closure. Say plainly that you want the account closed rather than paused, and our team will confirm once it is done.

What does a cooling-off period block, and when can I play again?+

A cooling-off period locks you out of the account for the stretch you select. Play becomes possible again only when that stretch finishes, and nothing in the meantime reopens it early.

Where can a family member get advice about someone else's gambling?+

Ring the National Gambling Helpline on 1800 858 858, which takes calls from relatives as well as players. Trained counsellors there listen, explain the options and point you to local services near you.